Jamul Casino Resort® Elevates Guests Experience with Cutting-Edge Technology in New Boutique Hotel Tower
March 14, 2025
Link to hotel renderings available here
JAMUL, CA (March 14, 2025) – Jamul Casino Resort is preparing to unveil its highly anticipated boutique hotel tower this May, integrating world-class technology to enhance the guest experience. Solidifying its reputation as a premier destination in Southern California, the advanced in-room automation and intuitive services offer visitors a sophisticated, tech-driven stay.
To provide a state-of-the-art visit, Jamul Casino Resort has partnered with leading technology providers to integrate guest-centric innovations throughout the property. Each room will be equipped with a DigiValet control system featuring tablet-based and Alexa voice command capabilities with multilingual support. This system allows guests to manage lighting, temperature, entertainment and request services. LUCI Systems will offer a centralized platform for multi-media enhancements, allowing visitors to manage in-room entertainment, change TV channels, and access property-wide content with a single touch.
The hotel is prepared to support future technological advancements while guaranteeing efficiency and uninterrupted network reliability with a robust 10G backbone infrastructure from Cox Business. To further enhance communication, AI-powered messaging solutions provided by Canary Technologies will enable real-time interaction between hotel staff and patrons through text messaging, which offers instant service without requiring an app download. A cloud-based property management system from Infor-HMS will handle all aspects of reservations, check-ins, room assignments and transactions, creating a truly innovative and efficient experience.
“This technology is truly one of a kind, empowering our guests to personalize and control their stay effortlessly from the palm of their hand,” shared Charles Daniel, Jr., Vice President of Information Technology. “We are committed to continuously innovating, ensuring every guest enjoys an unparalleled escape.”
From high-speed connectivity to AI-driven automation, Jamul Casino Resort is setting a new standard for technology-enhanced luxury. Visitors can expect a seamless blend of comfort, convenience and innovation, ensuring an unforgettable escape to Southern California’s newest premier gaming and leisure destination.
About Jamul Casino
Opened in 2016, the Jamul Casino is located in Jamul, California, San Diego County, and is owned and operated by Jamul Indian Village Development Corporation (JIVDC), a wholly owned enterprise of the Tribe. The $430 million, award-winning casino features nearly 1,700 slot machines, 46 live table games, a dedicated poker room, and various restaurants, bars and lounges, and coming Spring 2025, will welcome a brand-new, 200-room luxury hotel tower. The 16-story boutique hotel will soon offer an all-new collection of guest experiences from restaurants, retail space, a rooftop pool and full-service spa and salon. The hotel is being built to achieve AAA’s Four Diamond designation. Jamul Casino supports more than 1,200 permanent jobs throughout the region and is the closest casino to downtown San Diego, which is the eighth-largest city in the United States by population. For more information about Jamul Casino, please visit jamulcasino.com.
MEDIA CONTACT
Kirvin Doak Communications
JamulCasino@kirvindoak.com